recording / mixing / mastering
SONY RECALLS JOE SATRIANI'S "LIVE IN PARIS"
Find out why and how to get an exchange
Jun 15 2010
On February 1, 2010 Sony Music released the Joe Satriani "Live in Paris: I Just Wanna Rock" DVD. Unfortunately the audio that I spent weeks mixing in stereo and surround was seriously damaged after I had turned it over to Sony Music. The damaged audio sounded left heavy and muddy due to improper data importing during the DVD authoring stage.
The problem was not detected before 40,000 units were shipped worldwide.
In late February, I was given a copy of the finished DVD. On first listen, I noticed the problem and reported it to Joe and Sony Music. Everyone agreed that the best course of action was to re-issue the DVD with the original, undamaged audio tracks.
Sony is offering an exchange that requires the customer to mail back the defective disc. The CD version of "Live in Paris" was not effected.
John Cuniberti
Below is the "official" announcement about the trade-in from Joe Satriani and Sony Music.
RE-AUTHORED DVD AUDIO - TRADE-IN AVAILABLE (5/11/10)
Sony has re-authored Live In Paris: I Just Wanna Rock DVD to improve the audio. If you purchased the original recording and would like to trade it for the re-authored audio version, please send your original disc to the address below. A disc with re-authored audio will be returned to you.
Sony Music Entertainment
Satriani DVD Exchange
550 Madison Avenue - Room 2234
New York, NY 10022
Not sure what audio version you have? The re-mastered DVD is in a translucent case and the disc has a large V2 stamp on it. The original pressing is in a white case and the disc does not note the version number.